A trace is a single logged event representing one decision, action, or observation made by an AI agent. This includes tool calls, LLM completions, planning steps, and any custom events you instrument with our SDK. A multi-step agent run typically generates multiple traces.

Yes, you can change your plan at any time from your billing settings. When upgrading, you get immediate access to the new plan features and your billing is prorated. When downgrading, the change takes effect at the start of your next billing cycle.

We will notify you at 80% and 100% of your monthly trace limit via email and in-dashboard alerts. Once you reach the limit, new traces will be queued but not processed until you upgrade your plan or the next billing cycle begins. No data is lost.

Yes, save 20% with annual billing. You can switch to annual billing at any time from your billing settings. Annual plans are billed upfront for the full year.

Yes, the Team plan comes with a 14-day free trial. No credit card required to start. You get full access to all Team features during the trial period.

Data retention defines how long your trace data is stored and searchable. Free plans retain data for 7 days, Team for 1 year, and Enterprise plans offer customizable unlimited retention. Expired data is securely deleted.